DPO as a Service
Data Protection Officer for personal data processing as an ongoing service.
- 01THE PROBLEMThe organization needs a Data Protection Officer with technical knowledge and availability, without building the role in-house.
- 02WHO IT IS FOROrganizations that need to appoint a Data Protection Officer and keep their privacy program running.
- 03INTENDED OUTCOMEData subjects answered on time, incidents handled with method and leadership informed about privacy risks.
What changes for decision makers.
- FOR THECEOA named officer“The Data Protection Officer role exists on paper, but nobody has the time or method to perform it.”A Data Protection Officer appointed through trustness., with routine, records and leadership kept informed.
- FOR THECFONo need to build the role“Hiring and retaining a privacy specialist costs too much for the actual demand.”The role as an ongoing service, with scope defined in the contract.
- FOR THELegalData subjects and the regulator“Data subject requests and contacts from the regulator arrive with no workflow or controlled deadline.”Channel, record and response to data subjects within the legal deadline, with legal kept informed.
- FOR THEComplianceProgram evidence“When someone asks, there is no way to show what was done.”Requests, incidents and decisions recorded and visible in n.360.
An ongoing role, not a name on the website.
The Data Protection Officer is the point of contact between data subjects, the authority and the organization. That requires routine and availability.
Scroll sideways to see the whole diagram
- Data subjects
- Requests and questions
- ANPD
- Communications and oversight
- Internal teams
- New processing activities and projects
- Vendors
- Contracts and incidents
Every request with a deadline and a record.
Data subject requests, privacy incidents and open program items sit in n.360 in real time. At each periodic review, the Data Protection Officer presents to leadership what came in, what was answered and the risks that call for a decision.
How a data subject request is handled.
Each request has a tracking number, a deadline and a record of what was answered.
- STAGE 01ReceiveThrough which channel did it arrive?
- STAGE 02VerifyIs it really the data subject?
- STAGE 03LocateWhere is their data?
- STAGE 04RespondWithin the legal deadline?
- STAGE 05RecordIs what was done documented?
DPO as a service.
The role is performed by trustness., with the organization keeping decision-making authority.
- ART. 41Formal appointmentAppointment instrument and public contact channel.
- ROUTINESchedule with business unitsPeriodic meetings and a log of open items.
- PROJECTSPrivacy from the startNew processing activities assessed before they begin.
- INCIDENTSWith forense.io when neededForensic investigation when the case requires it.
Why trustness.
- 01Appointed officertrustness. is appointed as Data Protection Officer and is accountable for the role.
- 02Legal deadlineEvery data subject request is recorded and tracked until it is answered, within the legal deadline.
- 03Incidents handled with methodPrivacy incidents assessed and notified when required; if forensic work is needed, forense.io can step in.
- 04Leadership kept informedPeriodic reviews covering the privacy risks that call for a decision.
- 05A living programRecords, policies and training maintained, not just the inbox.
Stages of the work.
- 01Appointment and alignment of roles
- 02Data subject channel and request-handling routine
- 03Periodic follow-up with leadership
- 04Privacy incident response
What is included.
How we work with what you already have.
The Data Protection Officer works with the client's internal teams and legal department. Incidents that require forensic work may involve forense.io.
- 01Your teamBusiness areas are accountable for their processing activities and provide what each request requires; the Data Protection Officer leads.information and decision
- 02Your legal teamFollows sensitive requests and contacts with the regulator.informed and consulted
- 03Third partiesProcessors are engaged when a request or incident involves the data they process.coordination and record
| Activity | trustness. | Your team | Third parties |
|---|---|---|---|
| Data subject requests | executes | supports | supports |
| Record of processing activities | coordinates | executes | — |
| Privacy incident assessment | executes | approves | — |
| Communication with the regulator | executes | approves | — |
| Training | executes | supports | — |
Three models, as set in the contract.
- MODEL 01Compliance programStructure the program before or alongside appointing the Data Protection Officer.
- MODEL 02Posture assessmentAssessment of the current program before taking on the role.
- MODEL 03AuditIndependent verification of the Data Protection Officer's routine and the program.
What people usually ask us.
Who is the Data Protection Officer?
trustness., formally appointed, with professionals dedicated to the program.
How quickly are data subjects answered?
Within the legal deadline. Every request has a record, an owner and a tracked deadline.
What if there is an incident?
The Data Protection Officer assesses the case with you and leads notification when required. If forensics is needed, forense.io can be engaged.
Do you deal with the regulator?
Yes, as Data Protection Officer, with your legal team informed and in accordance with the contract.
Do we need to have completed a compliance program first?
Not necessarily. If the program does not exist yet, it can run in parallel.
Want to know if DPO as a Service fits your situation?
- conversation
- assessment
- proposal